Privacy Policy

1. Introduction Welcome to Ergo! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ergohub.store, shop with us, or use our services.

2. Information We Collect We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the Site, make a purchase, or when you choose to participate in various activities related to the Site.

Payment Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions.
  • Deliver the products and services you request.
  • Improve our services and product offerings.
  • Communicate with you regarding your account or orders.
  • Send you promotional offers and marketing communications.
  • Respond to your customer service requests and support needs.
  • Conduct research and analysis about your use of, or interest in, our products, services, or content.

4. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Tracking Technologies We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies and other tracking technologies and how you can control them, please see our Cookie Policy.

6. Data Security We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights Depending on your location, you may have certain rights with respect to your personal information, including:

  • Access and Update: You can access and update your personal information through your account settings or by contacting us directly.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us.
  • Delete: You can request that we delete your personal information by contacting us.

8. Contact Us If you have questions or comments about this Privacy Policy, please contact us.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.